1. About these terms and conditions

Company information:

7 Ward Street
Gisborne 4010
New Zealand

Email: info@moebl.co.nz

These Sale Terms and Conditions (T&C), set out the terms and conditions that will apply when you place an order through our web store. If you are unable to understand or have any questions about these T&C please contact us. You will be required to confirm that you have read and accept these T&C before you submit an order to moebl.co.nz. Please note that T&C are subject to change. Therefore, please review and save or print a copy of these terms prior to each order that you submit.

These T&C do not affect your legal (statutory) rights under your applicable national laws relating to the sale of consumer products.

The sales contract may be concluded in English language.

2. Order and acceptance

Each order submitted constitutes an offer to purchase products from us. Orders are subject to our acceptance and we may, at our discretion, refuse to accept your order, including where:

  • Orders cannot be processed due to an error in information you have provided to us;
  • There is an error on our site relating to the products that you have ordered, for example an error relating to the price or description of the product as displayed on our site; or
  • The products that you have ordered are no longer available through our site.

We will, unless we suspect that your order was placed for fraudulent purposes, send you an email if we are unable to accept your order, informing you of the reason.

After we receive your order, you will receive an email from us confirming receipt of your order. If you do not receive an email, contact us before you try to place another order for the same product.

We will send you an email when we dispatch all, or if earlier the first part, of the product covered by your order to confirm that your order has been accepted by us.

If you have any questions, comments or concerns regarding our order acceptance policy, or if you consider that your order was rejected by us in error, please contact us.

3. Product availability

We will have the right, at any time, to make changes to information about products displayed on our site, for example information about prices, description or the availability of products and we may do so without first giving you notice of the changes. We will not, however, make any changes to the price, availability or description of any product after we have accepted an order to supply the product to you.

4. Customer initiated order cancellations and changes

You can make changes to or cancel your order at any time before your order has been processed by us. To make changes to your order, please contact us. If your order has already been dispatched, you will only be able to request a refund or exchange of the product: please see our Return Policy.

5. Delivery

Shipping to New Zealand only. For other countries, please contact us!

Shipping and handling charges will depend on the value of your order and the area to which the product is being shipped. Any customs duties or tariffs that may be imposed on the deliveries will be paid by you.

Any delivery dates provided to you in connection with your order are estimates. Although we aim to provide you with as accurate estimates as possible, we cannot promise that they are accurate.

We reserve the right to deliver the ordered products in separate shipments.

Products that we deliver to you will become your property at the time that you receive it provided that we have received full payment for the product. As soon as we have delivered the product to you, you will become responsible for it and for any loss or damage to it thereafter.

6. Prices and payment

The product price is always the price indicated in the web store when you place your order. The price includes GST.

Products and their postage are paid in conjunction with the order. The available payment methods are displayed in connection with the product order form in the online shop.

All invoices must be paid in full within 30 days of date of invoice. provided that no further agreements have been made with the seller.

7. Returns / Refunds / Exchanges

Refunds or exchanges in case of a faulty product:

If you wish to return for a refund a product which is faulty or otherwise damaged when you receive it, which does not correspond to the description on our site, you can do so in accordance with and pursuant to applicable law and our Return Policy.

This provision does not set-aside your mandatory legal rights in this respect.

Refunds for non-faulty merchandise:

You can exercise the right to cancel an order within fourteen (14) days from the date that the product is received in accordance and pursuant to the terms of our Return Policy.

8. General terms

The contract between you and us is governed by the law of New Zealand.

If either you or we do not enforce or delay enforcing any of our rights under a contract, this will not stop us from doing so at a later date.

If any provision of a contract is not valid or legally enforceable, that term will be deleted and the remaining terms will not be affected.

9. Contact us

If you have any questions about these T&C, please contact us via mail for moebl.co.nz Service and Support.